Privacy Policy
At Blue Oak, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.
1. Information We Collect
- Personal Information: When you place an order or create an account, we collect personal information such as your name, email address, shipping and billing address, and payment details.
- Automatically Collected Information: We may collect information about your browsing behavior, IP address, and device information through cookies or similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Process Orders: Your information is used to complete transactions, ship products, and provide customer service.
- To Improve Our Website: We analyze user behavior to enhance the shopping experience and website functionality.
- For Marketing: With your consent, we may send you promotional offers, newsletters, and updates. You can opt-out of these communications at any time.
- For Legal Compliance: We may use your information to comply with legal obligations or defend against legal claims.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party services, such as payment processors, shipping companies (e.g., DHL), and marketing platforms, are provided with the information necessary to complete their services.
- Legal Requirements: We may disclose your personal information if required by law or in response to a legal request.
4. Data Security
We take reasonable precautions to protect your personal information. All payment information is encrypted, and we use secure servers to prevent unauthorized access. However, no online system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to:
- Access your personal information held by us.
- Correct any inaccurate or incomplete information.
- Request Deletion of your data, unless we are required by law to retain it.
- Opt-Out of marketing communications at any time.
If you wish to exercise any of these rights, please Contact Us.
6. Cookies
Our website uses cookies to enhance the user experience. Cookies help us remember your preferences and analyze site traffic. You can adjust your browser settings to decline cookies, but this may affect your experience on our site.
7. Third-Party Links
Our website may contain links to third-party sites. Blue Oak is not responsible for the privacy practices or content of these external websites. Please review their privacy policies before sharing personal information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
For any questions or concerns about our privacy practices, please contact us.